Choosing the right CRM for your needs is a challenge
Hi, I'm Peter Coy and I have implemented over 50 Zoho CRM systems since 2012, for customers ranging from 3 users up to more than 80 users.
Most implementations have been very successful, hailed for helping people to perform their jobs more easily, with less stress and wasted time.
Sales people, inside staff and operations have all benefited from adopting a system that is both easy to use and also quite clever and sophisticated. "That is perfect" is a phrase I hear almost every day.
How have we succeeded where many companies have struggled? Well we follow a process that empowers our users and delivers a lot of value almost immediately.
We measure most implementations in days and weeks where many others expect months and years.
Our aim is to put the power
in your hands.
We help you get up-and-running and provide expert advice and training where required. However, most people find Zoho relatively easy to use and configure once we have helped get the initial understandings established and have put the right security and controls in place to keep your valuable data secure.
During configuration we make the system truly yours. Reflecting your ideas about how you want to run the business and how you expect people to work cooperatively.
One thing that sets us apart is that I am a Distinguished Toastmaster - a DTM. That means I have spent time training how to communicate with groups of people effectively and succinctly. Effective communication is a key ingredient to success in systems implementation. Communication begins with listening, finding out the real problems and challenges and tackling those in a way that the users find effective.
The second key ingredient is that we are heavy-duty users of our own techniques and systems. That means if we advise you on how to approach matching system capabilities to your needs, we have already tried it out, tested it in the field and found it effective.
In the end the most important component of any system is the people that use it. We work to make this system yours, containing your ideas, inventiveness and insight.